Terms And Conditions

1. Account Policy

• Users must maintain account confidentiality

• All activities under the account are user’s responsibility

2. Product & Pricing Policy

• Products subject to availability

• Prices may change without notice

• We may limit or discontinue products anytime

3. Order Policy

• Orders confirmed after payment or COD verification

• Orders may be canceled due to stock issues or suspicious activity

4. COD Policy

• COD orders may require verification

• Repeated order refusal may lead to account restriction

5. Shipping Policy

• Delivery timelines are estimated

• Not responsible for courier delays after dispatch

6. Return & Exchange Policy

• Returns within 2 days for unused items with tags

• Sale items may not be eligible

• Items must pass quality check

7. Damage & Defect Policy

• Report within 48 hours of delivery

• Unboxing photo/video proof required

• Claims without proof may be rejected

8. Refund Policy

• Refund processed after product inspection

• Timeline depends on payment method

9. Cancellation Policy

• Allowed only before dispatch

• Not allowed after shipping

10. Intellectual Property Policy

• All content is company-owned

• Copying or reuse is prohibited

11. User Conduct Policy

• No fraud, misuse, or illegal activity allowed

• Violations may lead to suspension or legal action

12. Third-Party Services Policy

• Payment and logistics handled by external providers

• We are not responsible for their failures

13. Liability Policy

• Not liable for indirect or consequential damages

14. Legal & Jurisdiction Policy

• Governed by Indian law

• Disputes subject to Ahmedabad jurisdiction

Optional Business Strategy Policies

Strict Policy (Anti-Fraud)

• No returns on sale items

• Mandatory unboxing proof

• COD abuse leads to ban

Customer-Friendly Policy (Growth Focus)

• Easy 2 day returns

• Fast refunds and support